Key Contacts

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National Policy Development

Policy Area Department Contact
Chemical Security Attorney-General’s Department (AGD) — Chemical Security (02) 6141 6666
Agricultural and Veterinary Chemicals Department of Agriculture and Water Resources (02) 6272 3933
Workplace Relations Department of Employment 1300 363 079
Trade, International Security and Sanctions Department of Foreign Affairs and Trade (DFAT) (02) 6261 1111
Public Health Department of Health — Office of Chemical Safety (OCS) 1800 020 103
Transport

Department of Infrastructure and Regional Development

National Transport Commission

(02) 6274 7111

(03) 9236 5000

Chemicals Management Hazardous Waste

Department of the Environment and Energy

  • Chemical Management and Standards
  • Hazardous Waste

(02) 6274 1111

 

Trade Measurement Requirements for Prepackaged Goods National Measurement Institute 1300 686 664
Work Health and Safety Safe Work Australia         

(02) 6121 5317

 

Commonwealth Regulatory Assessment

Chemical Type Agency Contact
Cosmetics Australian Competition and Consumer Commission (ACCC) 1300 302 502
Agricultural and Veterinary Chemicals Australian Pesticides and Veterinary Medicines Authority (APVMA) (02) 6210 4701
Importing chemicals in the Schedule of the Chemical Weapons Convention Australian Safeguards and Non-Proliferation Office (02) 6261 1920
Exporting controlled chemicals, manufacturing facilities, equipment and components Defence Export Controls

1800 661 066
exportcontrols@defence.gov.au

Drug import and export licensing Department of Health (02) 6289 2686
Exporting and importing hazardous waste

Department of the Environment and Energy

  • Hazardous Waste
hwa@environment.gov.au
Chemicals in food Food Standards Australia New Zealand (FSANZ) (02) 6271 2222
Industrial chemicals (including cosmetic ingredients) National Industrial Chemicals Notification and Assessment Scheme (NICNAS) 1800 638 528
Therapeutic products Therapeutic Goods Administration (TGA) 1800 020 653

Consumer Affairs

State/Territory Agency Contact
ACT Access Canberra 132281
NSW NSW Fair Trading 13 32 20
NT Northern Territory Consumer Affairs (08) 8999 1999
1800 019 319
QLD Office of Fair Trading 13 74 68
SA Consumer and Business Services 131 882
TAS Consumer Affairs & Fair Trading (Department of Justice) 1300 654 499
VIC Consumer Affairs Victoria 1300 558 181
WA Department of Commerce (Consumer Protection) 1300 304 054
​Commonwealth Australian Competition and Consumer Commission ​1300 302 502

Control of Use (AgVet)

State/Territory Agency Phone
ACT Environment and Planning Directorate 13 22 81
NSW Department of Primary Industries (02) 6391 3100
NT Department of Primary Industry and Fisheries (08) 8999 5511
QLD Department of Agriculture and Fisheries 13 25 23
SA Primary Industries and Regions SA (Biosecurity SA) (08) 8207 7983
TAS Department of Primary Industries, Parks, Water and Environment 1300 368 550
VIC Economic Development, Jobs, Transport and Resources 136 186
WA Department of Agriculture and Food (08) 9368 3333

Poisons Information

State/Territory Name Contact
Nationwide Poisons Information Hotline ACT Health

13 11 26

 

NSW Poisons Information Centre
NT Medicines and Poisons Control
Queensland Poisons Information Centre
Tasmania
Victorian Poisons Information Centre
Western Australian Poisons Information Centre (WAPIC)
Poisons controls in each state and territory (adoption of the SUSMP) List of state and territory authorities for advice on the implementation of the SUSMP  

Public Health - State and Territory Agencies

State/Territory Agency Contact
ACT ACT Health — Pharmaceutical Services 13 22 81
NSW NSW Department of Health —Pharmaceutical Services (02) 9391 9944
NT Northern Territory Government Department of Health — Poisons Control (08) 8922 7341
QLD Queensland Health — Environmental Hazards, Health Protection Unit (07) 3328 9310
SA SA Health - Medicines and Technology Policy and Programs (08) 8204 1944
TAS Tasmania Department of Health and Human Services — Pharmaceutical Services 1300 135 513
VIC Victorian Government Health Information —Drugs and poisons regulation dpcs@dhhs.vic.gov.au
WA Western Australia Department of Health — Pharmaceutical Services Branch (08) 9222 6883

Work Health and Safety

State/Terrioty Agency Contact
ACT WorkSafe ACT (02) 6207 3000
NSW WorkCover NSW 13 10 50
NT NT WorkSafe 1800 019 115
QLD Workplace Health and Safety Queensland 1300 362 128
WorkCover Queensland 1300 362 128
SA Return to Work SA 13 18 55
Safework SA 1300 365 255
TAS WorkSafe Tasmania 1300 366 322
VIC WorkSafe Victoria (03) 9641 1444
WA ​ WorkSafe 1300 307 877
WorkCover WA (08) 9388 5555
​Commonwealth SafeWork Australia ​(02) 6121 5317

Transport

Location Name Contact
Commonwealth (Roads and Rail) National Transport Commission (NTC) (03) 9236 5000
Marine Australian Maritime Safety Authority (AMSA) (02) 6279 5000
Aviation Civil Aviation Safety Authority (CASA) dg@casa.gov.au

Environmental Protection (Including Waste Disposal and Recycling)

Location Agency Contact
ACT Environment Protection Authority 13 22 81
NSW NSW Environment Protection Authority (02) 9995 5555
NT Northern Territory Environment Protection Authority (08) 8924 4218
QLD Department of Environment and Heritage Protection 13 74 68
SA Environment Protection Authority (08) 8204 2004
TAS Environment Protection Authority (03) 6165 4599
VIC Environment Protection Authority Victoria 1300 372 842
WA Environmental Protection Authority (08) 6145 0800

Customs and Border Protection

Location Agency Contact
National Department of Immigration and Border Protection 131 881
National Department of Agriculture and Water Resources — Biosecurity 1800 900 090

Police Chemical Diversion

Location Agency Contact
ACT Australian Capital Territory Policing, Drug Investigation Team (02) 6256 7777
NSW New South Wales Police Force, Chemical Operations (02) 8835 9852
NT Northern Territory Police Force, Drug and Organised Crime Division (08) 8922 3169
QLD Queensland Police Service, Chemical Diversion Desk (07) 3364 6166
SA South Australia Police Department, Chemical Diversion Desk (08) 8172 5182
TAS Southern Drug Investigation Services (03) 6173 2691
VIC Victoria Police, Chemical Diversion Desk (03) 8690 2262
WA Western Australia Police, Chemical Diversion Desk (08) 9223 3662

Local Government

Association Description Contact
Australian Local Government Association (ALGA) ALGA represents 560 local councils across Australia on national bodies and ministerial councils. (02) 6122 9400

Industry Associations

Association Description Contact
Accord Australasia Accord Australasia is the peak national industry association representing manufacturers and marketers of hygiene, cosmetic and specialty products, their raw materials suppliers and service providers. (02) 9281 2322
Australasian Institute of Dangerous Goods Consultants (AIDGC) The AIDGC is an industry body which educates, promotes, advises and consults on the safe storage and handling of dangerous goods.  
Australian Paint Manufacturers’ Federation (APMF) The APMF represents paint and ink manufacturing companies operating across Australia. (02) 9876 1411
Australian Trucking Association (ATA) The ATA represents trucking operators and include members from logistics companies, transport industry associations and businesses. (02) 6253 6900
CropLife Australia CropLife Australia represents the agricultural chemical and biotechnology (plant science) sector in Australia. (02) 6230 6399
Chemistry Australia  Chemistry Australia is the national body representing the Australian chemistry industry. (03) 9611 5400
Veterinary Manufacturers and Distributors Association (VMDA) The VMDA is the national body representing the animal health industry. vmda@vmda.coma.u
Vinyl Council of Australia (VCA) The VCA acts as the peak organisation representing the Australian PVC, or vinyl, value chain. Our members are drawn from across the supply chain of the vinyl industry in Australia, representing a wide range of products. (03) 9368 6171

Trade Unions

​Location ​Union ​Contact
National Australian Council of Trade Unions 1300 362 223
National Australian Manufacturing Workers' Union 1300 732 698
National Australian Workers Union 1300 885 653
National National Union of Workers 1300 275 689
VIC Victorian Trades Hall Council (03) 9659 3511

Consumer Groups

​Location ​Description ​Contact
Choice Choice is a consumer advocacy group and aims to protect and assist consumers through changes to laws and industry behaviour. 1800 069 552
National Toxics Network (NTN) The NTN is a community based network representing various non-governmental organisations at international fora for chemicals. The NTN supports communities involved in hazardous waste management, pesticides and environmental health issues. (02) 6687 1527
Public Health Association of Australia (PHAA) The Public Health Association Australia seeks better population health outcomes based on prevention, the social determinants of health and equity principles. (02) 6285 2373

Professional Associations

​Association ​Description ​Contact
Australian Institute of Occupational Hygienists (AIOH) The Australian Institute of Occupational Hygienists Inc (AIOH) is Australia’s premier professional association representing the interests of occupational hygienists. Our mission is to advance the knowledge, practice and standing of occupational health and occupational hygiene to promote and preserve the health and wellbeing of Australian workers. (03) 9338 1635
Royal Australian Chemical Institute(RACI) RACI advocates the importance of chemistry to the public and all levels of education, industry and government. (03) 9328 2033

Industry

​Group ​Description ​Contact
Victorian Centre for Sustainable Chemicals Manufacturing (VCSCM) ​The VCSCM is a consortium of academic, government and industry organisations. It provides the tools, training and links to research in green chemistry and engineering to enable the accelerated transition to sustainable products and processes across the manufacturing sector. ​(03) 9902 0283
 

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