What we do

Our department's Shared Services Hub (the Hub) has delivered payroll shared services to government clients since 2017.

Delivering value in partnership

The Hub works in partnership with each client agency to deliver cost-effective Aurion based payroll services. 

Our approach delivers benefits to each client agency, including:

  • reduced duplication of effort
  • reporting on accurate and meaningful payroll data
  • centralised system upgrades and improvements
  • expert advice on legislative compliance, systems, and transaction processing
  • shared ownership of risk, with the Hub undertaking regular assurance activities to maintain accuracy levels
  • collaboration across a government payroll community.

Client agencies

We deliver shared services to 16 client agencies, currently supporting around 15,000 staff. All on a full cost recovery basis.

Our client agencies are:

  • Australian Fisheries Management Authority
  • Australian Institute of Family Studies
  • Clean Energy Regulator
  • Climate Change Authority
  • Department of Climate Change, Energy, the Environment and Water
  • Director of National Parks
  • Commonwealth Director of Public Prosecutions
  • Geoscience Australia
  • Department of Industry, Science and Resources
  • IP Australia
  • Murray-Darling Basin Authority
  • National Film and Sound Archive
  • Office of National Intelligence
  • Office of Parliamentary Counsel
  • Office of the Commonwealth Ombudsman
  • Office of the Official Secretary to the Governor-General.
Shared Services