Theme 3: Trust, inclusion and responsible development and use

Goal: Robotics and automation technologies designed and adopted in Australia are safe to use alongside Australian workers, and are secure and inclusive by design.

What we’ve heard

Robotics and automation are fast becoming part of everyday life, from fulfilling online shopping orders to improving patient health outcomes in our hospitals. The successful integration of these technologies into our society depends on their development and adoption being responsible, secure, ethical, lawful and inclusive. 

Companies and industries that adopt robotics have been able to stay competitive and scale their operations, creating jobs that wouldn’t otherwise exist. Without robotics and automation, Australia will struggle to remain internationally competitive and adapt to future trends like our ageing population and tight labour market. Research shows that robotics and automation often complement human labour, increasing employment and job satisfaction (OECD 2023). Robotics and automation can also reduce workplace injuries and automate routine or repetitive work, improving productivity and letting workers focus on more meaningful and rewarding tasks. 

However, there is public debate on the potential impact of robotics and automation on jobs. The course of history has shown that technology can lead to structural changes in the economy. Education, targeted regulation and increasing the overall awareness of how these technologies function and benefit society will help to address concerns around employment, reliability and safety. To ensure that the development and use of robotics is responsible, we can:

  • update governance frameworks to promote robotics and automation solutions that improve social wellbeing, inclusion and safety
  • introduce robotics and automation into areas of the economy experiencing skills shortages
  • build awareness so workers can see themselves working alongside robotics
  • provide robust and flexible training systems to support workers to reskill and upskill.

To realise the opportunities and benefits from robotics and automation it’s important that industry and government work together to involve users, communities and workers. By involving these groups in the design of robotics and automation solutions, we can develop them responsibly and inclusively. Australia has a record of doing this effectively, including through shared consultation on work health and safety regulations and currently in responsibly developing AI.

Given the lack of diversity in the robotics industry, communities, industry, academia and government need to bring together a range of perspectives to identify potential biases and adverse consequences. As robotics, automation and AI technologies evolve, we must work together to have the right frameworks and settings in place so everyone uses these technologies responsibly. 

Promoting the safe, secure, lawful and ethical design and use of robotics and automation technologies will help protect Australia against potential risks. Fit for purpose regulatory settings and standards, as well as robust safety and cyber security arrangements can guide developers and adopters so they can adhere to best practice. For example, as cobots become more common, it is important that people and robots can work alongside each other safely and securely. 

Managing cyber security, data privacy, collection, storage and use will be important to protect our industries and the wider community. Many robotics and automation technologies collect sensitive and personal data to perform their functions. They may capture information on personal identifiers, health conditions and the layout of homes or workplace environments. It is vital that Australians are aware of the potential cyber security risks robotics and automation technologies can present and mitigate these where possible. Awareness will ensure Australia adopts secure and trusted solutions to take full advantage of the opportunities that these technologies present.

Case study: Ethical protocols for drone use on Jawoyn Country

Jawoyn Traditional Owners in the Northern Territory have collaborated with CSIRO, Charles Darwin University and the University of Western Australia to develop ethical guidelines for guided, authorised drone use in Kakadu National Park.   Drones have rapidly become a vital aerial survey tool across northern Australia but need to be introduced responsibly to support First Nations data sovereignty protocols. Developing the guidelines was part of a larger project to co-design and apply healthy country indicators to monitor and manage this unique World Heritage Area.  The protocols were first applied to drones at Jarrangbarnmi, an important biocultural landscape. These protocols can guide First Nations-led innovation in the future by: 

  • empowering First Nations governance around how data is collected, curated and shared
  • developing ethical and trusted research relationships
  • enabling ongoing First Nations-led technological innovation.

Case study: Improving accessibility with robotics and automation

aKin integrates AI and robotics to create assistive technologies. The company is working with people with spinal cord injuries to develop a robotic assistant tailored to their needs. It can sense its environment and respond to people, objects and commands, as well as modify its responses to improve patient wellbeing. The assistant will use autonomous reasoning to complete tasks such as:

  • social companionship and cognitive support
  • picking up items from the floor
  • moving objects aside
  • retrieving items from shelves 
  • carrying items around the house
  • connecting patients to telehealth.

The robot is now in codesign and human trial phase. When complete, it will improve quality of life and sense of independence for people with spinal cord injuries.

A small assistive robot with a screen on the floor in a living room.
An assistive robot using AI to sense its environment. Credit: aKin.

Supporting government initiatives

The Australian Government has several initiatives underway to build trust and ensure the use of robotics and automation is safe and responsible. 

To promote trust, inclusion and responsible development and use of robotics in Australia, the strategy has set the following objectives, outcomes and indicators of success.

Objectives

  • Ensure regulatory and legal frameworks enabling and applying to automation technologies are fit for purpose
  • Better understand and address the social impacts of robotics and automation in critical industries
  • Promote Australia’s engagement in relevant bodies for setting international standards
  • Improve safety and cyber security of robotics and automation technologies

Outcomes

  • Regulatory and governance frameworks promote trust and ensure robotics and automation technologies are produced and adopted responsibly.
  • A deeper understanding of the social impacts of robotics and automation allow for targeted measures that enhance benefits for society and mitigate potential risks.
  • Improved consultation with representative and community sector organisations builds diverse communities’ capacity to integrate, adopt and engage with robotics and automation.
  • International standards are widely adopted and consistent with Australia’s interests.
  • Robotics and automation technologies are secure and trusted by industry and the community.

Indicators of success

  • Improved performance on measures of regulatory transparency and compliance.
  • Reduced work-related injuries in industries adopting robotics.
  • Improved performance in studies on quality of life, job satisfaction and job mobility.
  • Increased energy efficiency, and reduced waste and emissions.
  • Improved community perceptions of benefits from adoption.
  • Improved adoption of cyber security standards to ensure robotics and automation solutions are safe and secure.